Indang Water District

Careers

January 5, 2021
BULLETIN OF VACANT POSITIONS
  1. One (1) Customer Service Assistant C
Place of Assignment: Indang Water District/Commercial Division Salary Grade: 8 Item No. 38 Education: Completion of two years studies in college Experience: 1 year of relevant experience Training: 4 hours of relevant training Eligibility: Career Service (Subprofessional) First Level Eligibility General Function: Provides a variety of routine to difficult financial, customer service, and     accounting office support related to customer accounts; performs office support duties which involve dealing with the public, both in person and over the telephone; prepares and maintains customer account records relating to billing;  processes invoices for payment; performs related duties as required.
Specific Duties and Responsibilities:
  1. Performs responsible accounting or financial office support work in such areas as accounts receivable and customer billing; prepares customer account documentation; provides customers with account information based on usage and verifies authorizations.
  2. Prepares and reconciles varied reports, computer output, and related data; maintains varied subsidiary ledgers, auditing and reconciling reports and information and posting data as required.
  3. Researches and assembles customer information from a variety of sources for the completion of forms or the preparation of reports and analytical information.
  4. Provides information to the public or to District staff that requires the use of judgment and the interpretation of policies, rules or procedures.
  5. Proofreads meter readings and researches apparent billing problems; enters payments, meter readings, charges and other data into the computer system when necessary; prepares customer bills including delinquency notices.
  6. Provides guidance and direction to customer service staff in supervisor’s absence; scheduling, billing, and solving more complex customer service problems; trains less experienced staff.
  7. Monitors all accounts receivable, other receivables and other water revenues; maintaining and keeping a database of Dormant Accounts to facilitate the issuance of Demand Letters for collection of accounts receivable and identification of accounts for the request for authority to write-off.
  8. Prepares correspondence and scheduled or special reports relative to customer service activities; provides backup and assistance to the Customer Service Supervisor on the preparation of special reports; and audit reports for management approval.
  9. Monitors and prepares Summary or Aging of Water Meters to facilitate timely calibration.
  10. Coordinates activities of field personnel relative to new water service and/or turn off service due to non-payment; reads tract maps and researches record to locate properties to assist field personnel.
  11. Reviews and provides input to evaluation of the work of customer service representatives performing billing and customer service duties; ensure completion of assigned duties with appropriate quality and timeliness.
  12. Participates in the preparation of the annual budget request for the work unit; estimates staffing and capital equipment needs based upon recent trends and planned activities; monitors expenditures after budget adoption.
  13. Performs other duties and responsibilities that maybe assigned from time to time and other related work as required.
Preference: Proven customer support experience or experience as a Client Service Representative; Strong phone contact handling skills and active listening; Customer orientation and ability to remain professional and courteous with customers at all times; Excellent verbal and written communication skills; Ability to multi-task, prioritize and manage time effectively; Proficient in Microsoft Office and with basic computer skills in various software and web-based applications

  1. One (1) Utilities Services Assistant E    
Place of Assignment: Indang Water District/Commercial Division Salary Grade: 4 Item No. 28 Education: Completion of two years studies in college Experience: None Required Training: None Required Eligibility: Career Service (Subprofessional) First Level Eligibility General Function: Performs meter reading, disconnection, reconnection, inspection, installation, minor repairs of water meters; and customer service related work as required. Specific Duties and Responsibilities:
  1. Reads a variety of water meters and flowmeters of active connections in an assigned area and records meter information into a hand held device; generates statement of account from gadget and distributes to concessionaires; coordinates upload and download of information into Total Utility Billing System (TUBS) with CSA responsible for billing activities; generates, reviews and interprets “Summary of Billed and Customers with Remarks”
  2. Visit customer premises to connect or disconnect customer service; locates, reads, turn on or off water services as required; prepares incident report; pulls out water meter of long disconnected accounts based on ageing.
  3. Conducts site inspection for new water service application to determine if the system is adequate or not, to check the availability of the applicant’s plumbing installation and to verify possible existence of disconnected service connection and to estimate materials needed for new service installation based on water distribution maps; estimates materials for the transfer /relocation of service connection.
  4. Re-reads and investigates possible reasons for complaints of high billing due to increased water consumption; when consumption discrepancies are identified; and when consumption of a residential connection is above industry average; and recommends appropriate remedial action such as but not limited to execution of billing adjustments, notification of customers and assistance on detection of leak after the meter and/or reclassification of connection.
  5. Field checks and inspects the meters, connections (active and inactive), plumbing fixtures and lines for leaks or damage; initiates maintenance orders for repair or replacement of inoperative or damaged meters and/or to report leaks and unsafe conditions for which the District is responsible; reports unauthorized use of water or other unusual conditions; and performs minor maintenance such as replacing lids and defective valves; coordinates with customers materials/fittings to be purchased on the latter’s account, if appropriate.
  6. While on field, answers customers inquiries and provides information to customers concerning District regulation governing service or refers to others as appropriate; maintains good public relations; notifies customers as required
  7. Investigates and verifies existence of industrial and commercial wells within the District’s service area for imposition of production assessment
  8. Operates assigned vehicles skillfully and safely; inspects and fuels vehicles; reports the need for repairs and service; observes safe driving practices; operates and maintains a wide variety of hand and power tools and equipment related to work assignments
  9. Completes standardized forms accurately, maintains simple records, and completes job documents accurately, completely and in a timely manner
  10. Observe safe work practices and safety methods; maintains tools, supplies and equipment, and the work site in a safe condition; cleans up work area after the job is completed
  11. Validates existence and residency of the senior citizen for purposes of availment of senior citizen’s discount on water bills
  12. Delivers demand letters to customers with delinquent accounts
  13. Performs other duties that may be assigned from time to time.
Preference: Computer Literate; Knowledge of the use of simple equipment and hand tools such as Meter Reading Device, Ball Peer Hammer, Pipe Wrench, Hack Saw, Cold Chisel, Adjustable Wrench; Basic mathematical skills to enable computation of past/present meter readings; Map reading ability; With good oral communication skills; Valid professional driver’s license; Capable of frequent walking, standing and stair climbing. Interested and qualified applicants should signify their interest in writing.  Attach the following documents to the application letter and send to the address below not later than January 15, 2021.
  1. Fully accomplished Personal Data Sheet (PDS) with recent passport-sized picture (CS Form No. 212, Revised 2017) which can be downloaded at csc.gov.ph;
  2. Performance rating in the last two (2) rating period (if applicable);
  3. Photocopy of certificate of eligibility/rating/license; and
  4. Photocopy of Transcript of Records.
  5. Photocopy of Certificate of Employment with Job Description
  6. Photocopy of Certificate of Completion for relevant training
QUALIFIED APPLICANTS are advised to hand in or send through courier/email their application to:

SHERILL M. RODRIN
HRMO
MNM Building, San Gregorio St. cor Calderon St., Indang, Cavite
indangwaterdistrict@yahoo.com

APPLICATIONS WITH INCOMPLETE DOCUMENTS SHALL NOT BE ENTERTAINED.
The Management

Job Description

1.One (1) Corporate Budget Specialist B Place of Assignment: Indang Water District / Administrative and Finance Division Salary Grade: 16 Item No. 3 Education: Bachelor’s Degree relevant to the job Experience: 1 year of relevant experience Training: 4 hours of relevant training Eligibility: Career Service (Professional) Second Level Eligibility General Function: Develops the annual operating and capital budgets, develops organizational wide budgetary processes, monitors budget results, and develops budgetary reports. Interacts with divisions, leads business process improvements and provides related finance/accounting duties as required. Specific Duties and Responsibilities: 1. Monitors and reports budget variances; provides ad-hoc reports; maintains a high level of accountability on all projects; evaluates budgetary changes; maintains debt compliances with bond indentures, contracts & agreements; ensures financial compliance with all District rules, regulations, and procedures, to including the District MOU. 2. Coordinates annual budget schedule; develops and optimizes organization wide budget processes and documents. 3. Conducts a variety of financial analyses, organizational studies, investigations, and operation studies; performs cost allocations and studies; develops and maintains rate models; assesses adequacy of rates and rate structures and makes rate recommendations; reviews and evaluates work products, methods, and procedures; conducts financial & statistical research; performs analysis of statistical data; recommends and implements modifications for improvement to programs, policies, and procedures as appropriate. 4. Prepares executive level reports, presentations, summaries, and correspondence; creates comprehensive technical records and reports; participates in committee and Board meetings. 5. Performs cost benefit evaluations of proposed capital and operating budget items; develops capital funding strategies; makes determinations related to the overall benefit of the proposal and alternatives implements policies and procedures accordingly. 6. Develops long-range financial planning and revenue requirements; conducts various feasibility and cost studies; forecasts future financial events. 7. Performs other duties that may be assigned from time to time. Preference: Possesses a Bachelor’s/College Degree in Accountancy, preferably a Certified Public Accountant; Knowledge and experience in full circle accounting, reconciliations, inventory and month-end close functions are an advantage; Proficient in Microsoft Office; Excellent oral and written communication skills; Analytical and Organized; and Ability to multi-task, prioritize and manage time effectively.
2. One (1) Customer Service Assistant E Place of Assignment: Indang Water District / Commercial Division Salary Grade: 4 Item No. 10 Education: Completion of two years studies in college Experience: None Required Training: None Required Eligibility: Career Service (Subprofessional) First Level Eligibility General Function: Provides a variety of routine customer service and office support for assigned Customer Service functions; performs office support duties which involve dealing with the public, both in person and over the telephone; receives and handles customer inquiries and complaints; assists in the operation of the Total Utility Billing System (TUBS). Specific Duties and Responsibilities: 1. Identifies residential connections with above industry average consumption; prepares maintenance order for its possible reclassification; prepares notice to customer for reclassification from Residential to Commercial as appropriate 2. Prepares and processes maintenance orders on reconnection of water service, repair of leakages on water service connections, main lines and distribution lines and other related concerns, change of defective gate valve and/or water meter, restoration works, investigation for possible illegal connections, pull out of water meters that are long disconnected 3.Prepares and processes service requests for transfer/relocation of service connections, temporary closure of service connections, change of account name, check/inspect if water meter is defective, in field testing, high consumption and check erroneous reading 4. Prepares and processes application for new service connection; provides detailed information on District rules and regulations on water service; requests for materials and fittings needed for the installation of new service connection; prepares promissory notes on water bills, new service connections and sale of materials as appropriate; via landline or mobile phone, contacts customers to informs of the status of his/her application for new service connection 5. Answers customer inquiries and complaints and interprets policies and regulations, explain service fees and rate structures 6. Receives and processes application for Senior Citizen Discount Availment; provides detailed information on District rules and regulations on availment; prepares annual notice for renewal of availment 7. Assists field staff engaged in reading meters, reconnection and disconnection of service connections; responds to and investigates customers complaints regarding leaks, high readings or a variety of service related complaints 8. To perform other duties that may be assigned from time to time and other related work as required 9. Interprets computer print outs and investigates issues dealing with abnormal high or low meter readings; provides information and technical assistance to the Utility Service Assistant (USA) on meter readings 10. Upload of accounts from Total Utility Billing System (TUBS) to meter reading gadgets intended for meter reading 11. Download of accounts to TUBS from the meter reading gadget after the meter reading 12. Answers billing inquiries, affects payment of overdue accounts and adjusts accounts within specific guidelines Preference: Proven customer support experience or experience as a Client Service Representative is an advantage; Strong phone contact handling skills and active listening; Customer orientation and ability to remain professional and courteous with customers at all times; Excellent verbal and written communication skills; Ability to multi-task, prioritize and manage time effectively; Proficient in Microsoft Office and with basic computer skills in various software and web-based applications
3. One (1) Water Maintenance Man C Place of Assignment: Indang Water District / Engineering and Construction Division Salary Grade: 4 Item No. 44 Education: Elementary Graduate Experience: None Required Training: None Required Eligibility: None required (MC II, s.96 Cat III) General Function: Performs varied physical labor & semi-skilled tasks in the construction, maintenance, and repair of all water system facilities. Specific Duties and Responsibilities: 1. Performs physical labor including: manual digging using a shovel and bar; assisting with rigging and placement of heavy materials and equipment; loading and unloading materials, supplies and equipment at the job site; and assisting with measuring, painting or chalking areas to be excavated. Also mixes and shovels concrete mixture into place; tamps and/or operates vibrator to ensure proper distribution of aggregate; replaces and/or installs concrete around fire hydrants, manhole covers, gate pots, meter boxes, and related fixtures 2. Learns and safely operates a variety of equipment including asphalt/concrete saws, compressors, tapping machines, valve machines, jackhammers, pipe cutters, and a wide variety of other hand, hydraulic, power tools and equipment common to pipeline work 3. Works on utility crews installing and repairing mains, service lines, fire hydrants, meters, valves, and other appurtenances. Performs other duties relating to construction and maintenance of District properties; restoration of excavated pavements 4. Taps water mains; installs, repairs or removes AC, steel, PVC, HDPE or plastic service lines; installs industrial, commercial or residential water meters; measures, cuts and threads pipe to fit 5. Observes proper safety precautions; maintains tools, supplies, equipment, and the work site in a safe condition; learns to install shoring in trenches as directed; sets up and places traffic warning devices and barricades 6. As assigned, learns to clean, repair, test replace and adjust various types of water meters and related metering and control instruments in the shop and in the field; at the discretion of the supervisor, may work independently while doing field maintenance of meters 7. Assists in preparing the work site and in ensuring that materials and tolls are available as needed, returns tools and equipment to their proper place; helps keep tools and supplies in a clean and orderly manner on the job; cleans the work area after the job is completed 8. Locates and inspects valves, hydrants and meters from maps, drawings and sketches; installs and performs minor repairs to hydrants, valves, meters, pressure regulators, and related equipment 9. Inspects duty vehicle on a daily basis; maintains vehicle in safe operating condition; regularly checks operation of lights, brakes, and accessories; ensures adequate fuel and oil supply; keeps tires properly inflated; makes other similar checks and reports the need for mechanical repair and adjustments 10. Completes standardized forms accurately, maintains simple records, and completes job documents accurately, completely and in a timely manner 11. Flush water mains to ensure safe clean water is delivered to the customer, including the cleaning of mains after a shutdown and/or repair 12. Performs emergency off-hour repair work and stand-by duties on a scheduled rotating basis 13. Performs other duties that may be assigned from time to time Preference: Computer literate; Knowledge of the use of simple equipment and hand tools such as wrenches, shovels, picks, hammers, saw and chisels; Valid professional driver’s license; and Physically fit. Interested applicants may submit the following requirements to the Human Resources Management Section- Administrative and Finance Division on or before the December 15, 2020. 1. Fully accomplished Personal Data Sheet (PDS) with recent passport-sized picture (CS Form No. 212, Revised 2017) which can be downloaded at csc.gov.ph; 2. Performance rating in the last two (2) rating period (if applicable); 3. Photocopy of certificate of eligibility/rating/license; and 4. Photocopy of Transcript of Records. 5. Photocopy of Certificate of Employment with Job Description 6. Photocopy of Certificate of Completion for relevant training
The Management

Job Description

  1. One (1) Utilities Service Assistant E

Place of Assignment: Indang Water District / Commercial Division

                        Salary Grade: 4

                        Item No. 63

Education: Completion of two (2) years studies in college

Experience: None Required

Training: None Required

Eligibility: Career Service (Sub-Professional) or any appropriate eligibility

General Function: Performs meter reading, disconnection, reconnection, inspection, installation, minor repairs of water meters; and customer service related work as required.

Specific Duties and Responsibilities:

  1. Reads a variety of water meters and flowmeters of active connections in an assigned area and records meter information into a hand held device; generates statement of account from gadget and distributes to concessionaires; coordinates upload and download of information into Total Utility Billing System (TUBS) with CSA responsible for billing activities; generates, reviews and interprets “Summary of Billed and Customers with Remarks”
  2. Visit customer premises to connect or disconnect customer service; locates, reads, turn on or off water services as required; prepares incident report; pulls out water meter of long disconnected accounts based on ageing.
  3. Conducts site inspection for new water service application to determine if the system is adequate or not, to check the availability of the applicant’s plumbing installation and to verify possible existence of disconnected service connection and to estimate materials needed for new service installation based on water distribution maps; estimates materials for the transfer /relocation of service connection.
  4. Re-reads and investigates possible reasons for complaints of high billing due to increased water consumption; when consumption discrepancies are identified; and when consumption of a residential connection is above industry average; and recommends appropriate remedial action such as but not limited to execution of billing adjustments, notification of customers and assistance on detection of leak after the meter and/or reclassification of connection.
  5. Field checks and inspects the meters, connections (active and inactive), plumbing fixtures and lines for leaks or damage; initiates maintenance orders for repair or replacement of inoperative or damaged meters and/or to report leaks and unsafe conditions for which the District is responsible; reports unauthorized use of water or other unusual conditions; and performs minor maintenance such as replacing lids and defective valves; coordinates with customers materials/fittings to be purchased on the latter’s account, if appropriate.
  6. While on field, answers customers inquiries and provides information to customers concerning District regulation governing service or refers to others as appropriate; maintains good public relations; notifies customers as required
  7. Investigates and verifies existence of industrial and commercial wells within the District’s service area for imposition of production assessment
  8. Operates assigned vehicles skillfully and safely; inspects and fuels vehicles; reports the need for repairs and service; observes safe driving practices; operates and maintains a wide variety of hand and power tools and equipment related to work assignments
  9. Completes standardized forms accurately, maintains simple records, and completes job documents accurately, completely and in a timely manner
  10. Observe safe work practices and safety methods; maintains tools, supplies and equipment, and the work site in a safe condition; cleans up work area after the job is completed
  11. Validates existence and residency of the senior citizen for purposes of availment of senior citizen’s discount on water bills
  12. Delivers demand letters to customers with delinquent accounts
  13. Performs other duties that may be assigned from time to time.

Preference: Computer Literate; Knowledge of the use of simple equipment and hand tools such as wrenches, shovels, picks, hammers, saw and chisels; Basic mathematical skills to enable computation of past/present meter readings; Map reading ability; With good oral communication skills; Valid professional driver’s license; Capable of frequent walking, standing and stair climbing.

Interested applicants may submit the following requirements to the Human Resources Management Section- Administrative and Finance Division on or before the  September 7, 2020.

  1. Fully accomplished Personal Data Sheet (PDS) with recent passport-sized picture (CS Form No. 212, Revised 2017) which can be downloaded at csc.gov.ph;
  2. Performance rating in the last two (2) rating period (if applicable);
  3. Photocopy of certificate of eligibility/rating/license; and
  4. Photocopy of Transcript of Records.

The Management

Interested and qualified applicants should signify their interest in writing. Attach the following documents to the application letter and send to the address below not later than July 24, 2020.
 
  1. Fully accomplished Personal Data Sheet (PDS) with recent passport-sized picture (CS Form No. 212, Revised 2017) which can be downloaded at www.csc.gov.ph;
  2. Performance rating  in the present position for one (1) year (if applicable);
  3. Photocopy of certificate of eligibility/rating/license; and
  4. Photocopy of Transcript of Records.
 
QUALIFIED APPLICANTS are advised to hand in or send through courier/email their application to:
     
SHERILL M. RODRIN
HRMO
 MNM Building San Gregorio St.
cor Calrderon St., Indang, Cavite
indangwaterdistrict@yahoo.com
    
REMINDER: APPLICATIONS WITH INCOMPLETE DOCUMENTS SHALL NOT BE ENTERTAINED.

Interested and qualified applicants should signify their interest in writing. Attach the following documents to the application letter and send to the address below not later than March 23, 2020.
 
  1. Fully accomplished Personal Data Sheet (PDS) with recent passport-sized picture (CS Form No. 212, Revised 2017) which can be downloaded at www.csc.gov.ph;
  2. Performance rating  in the present position for one (1) year (if applicable);
  3. Photocopy of certificate of eligibility/rating/license; and
  4. Photocopy of Transcript of Records.
 
QUALIFIED APPLICANTS are advised to hand in or send through courier/email their application to:
     
SHERILL M. RODRIN
HRMO
 MNM Building San Gregorio St.
cor Calrderon St., Indang, Cavite
indangwaterdistrict@yahoo.com
    
REMINDER: APPLICATIONS WITH INCOMPLETE DOCUMENTS SHALL NOT BE ENTERTAINED.

Interested and qualified applicants should signify their interest in writing. Attach the following documents to the application letter and send to the address below not later than December 16, 2019.
 
  1. Fully accomplished Personal Data Sheet (PDS) with recent passport-sized picture (CS Form No. 212, Revised 2017) which can be downloaded at www.csc.gov.ph;
  2. Performance rating  in the present position for one (1) year (if applicable);
  3. Photocopy of certificate of eligibility/rating/license; and
  4. Photocopy of Transcript of Records.
 
QUALIFIED APPLICANTS are advised to hand in or send through courier/email their application to:
     
SHERILL M. RODRIN
HRMO
MNM Building San Gregorio St.
cor Calrderon St., Indang, Cavite
indangwaterdistrict@yahoo.com
    
REMINDER: APPLICATIONS WITH INCOMPLETE DOCUMENTS SHALL NOT BE ENTERTAINED.